Balentry
Support
We're here to help.
Email us and we'll get back to you. There's no ticket system — just a real reply.
What we can help with
Bug reports
Something in the app isn't working as expected.
Backup & restore
Help with creating, managing, or restoring a backup.
Receipts & attachments
Issues with adding or viewing receipt photos.
Privacy questions
Questions about what data Balentry stores and how.
Helpful info to include
To help us resolve your issue faster, try to include:
→
Your device: iPhone 15, Android 14 / Samsung Galaxy S22
→
What you were doing: Adding a new transaction, restoring a backup
→
What happened: App crashed, data didn't save, import failed
→
What you expected: The transaction should have saved
→
Does it repeat?: Yes / No / Sometimes